- I can’t get this to work
Please follow the steps at http://svoxmobilevoices.wordpress.com/how-to-use/ and tell us at which step it does not work for you
- I’ve purchased the voice but it won’t install
First verify if your credit card was registered correctly. Can you download other non-free apps?
Some users have reported receiving a message “Download unsuccessful”. This is not a problem with our app but with Android Market. Please contact Google at http://www.google.com/support/androidmarket to receive solutions for your device.
- I’m getting the error code -18 when trying to install
There are occasional problems with Android Market that make it impossible to install a paid app. The installation fails because of a locked file. Solutions are to manually remove “/mnt/secure/asec/smdl2tmp1.asec” or an empty folder named “.android_secure”. Download a file manager app such as OI File Manager or File Manager. Navigate up from sdcard/ to mnt/, then down into secure/ and asec/ and delete smdl2tmp1.asec.
Another solution is to remove or unmount your SD card and install the voice to your internal memory. After successfully installing the voice from Android Market (finally!) move the voice from internal memory to the SD card using Android Settings -> Applications.
- The voice sounds very low and gravelly in the latest version of the Classic engine, nothing like the voice in the demo
A pitch slider was introduced in the SVOX Classic TTS settings, which are accessed from the bottom of the Android TTS settings. For some reason the value of your pitch slider got set to a low number. The voice will sound better once you restore the pitch setting to 100.
- Will this app read a book?
It will if you download an ebook app that supports the Android TTS option. Speech Audio Books is an example. See here for a list of apps that support TTS: http://svoxmobilevoices.wordpress.com/gallery/
- I open an email and hear no voice?
You need to use an email reading app that integrates Android TTS. See here for a list of useful apps: http://svoxmobilevoices.wordpress.com/gallery/
- The volume is turned up to 200 percent but the voice is still not loud enough
Go to Android Settings -> Voice input & output -> Text-to-speech settings -> scroll down and select Svox Classic TTS settings. Adjust the SVOX TTS Volume. Then restart Svox Classic by changing the Default Engine to Pico and back to Svox Classic.
The TTS volume slider changes the amplitude of the TTS signal. Increasing it a lot introduces some distortion as the signal starts clipping. For some scenarios external loudspeakers will be the best solution.
- Can I use this on my Kindle?
Reading e-books on your Android device is supported, for example using the Moon + Reader app. Kindle from Amazon is currently not supported.
- The voice is installed on internal phone memory instead of the SD card
All voices are configured to install to SD. Check if your SD card is available and working properly. Moving to SD card will also not work on Android 2.1 and earlier.
The Classic engine has apps2sd enabled so you can move the engine to the sd card in the Applications settings. It does work on our test devices though we have received reports from users that apps2sd does not work on their device.
- I can’t buy apps from Android Market on my device, where else can I get your software?
Unfortunately at the moment we are only offering our software via Android Market.
You may try to install the Market Enabler apk using an apk installer. We have not verified if this works. If it does please post a comment!
- Should I select “Override App Settings” in TTS Service Extended?
No. If you have multiple languages installed for SVOX Classic, overriding the app settings means that only the language selected as default language can be used.
- How can I back up the voices or re-install on a new phone?
Google Market keeps track of the apps you purchased. You can uninstall and install them as often as you want, or install them on a new device. You will not be charged again. To install a purchased app on a new Android device, it’s essential that you sign in to Android Market using the same email address as on your old phone.
- Does your app work on Android 2.1?
Several apps support changing voices on Android 2.1: Talk To Me Classic, PDF to Speech, Smarter Alarm, Google Translate, and others. These apps use the Extended TTS API. Apps that don’t support the Extended TTS API, such as Google Navigation, only let you change the voice on Android 2.2 and later.
- Why do apps like Google Maps Navigation and Good Morning continue to sound like Pico?
On Android 2.2 you can use SVOX Classic for any app that accesses the Android TTS API. This includes Google Navigation.Availability of SVOX Classic on Android 2.1 and earlier depends on each app implementing the TTS Service Extended API. Since Google Navigation does not support TTS Service Extended, selecting a different TTS Engine does not change the voice output for Google Navigation on Android 2.1 and earlier.
Verify when the 2.2 update will become available from your network provider.
- I cannot find TTS Extended in Android Market
You can search for “TTS Extended apk” on the internet and install it using an apk installer. Latest version of TTS Extended is 3.1 and here is a possible link to download it.
- Can you tell me where I can download the voice packages? I have looked in the market, but can’t find any.
Search in Android Market for “SVOX”. SVOX packages are available for Android versions 2.1 and 2.2.
- How can I remove /mnt/secure/asec/smdl2tmp1.asec?
Download a file manager app such as OI File Manager or File Manager. Navigate up from sdcard/ to mnt/, then down into secure/ and asec/ and delete smdl2tmp1.asec.
- I don’t see any SVOX packages in Android Market
SVOX packages are currently available for Android versions 2.1 and 2.2.
- Why does the TTS sound louder and a bit harsher than the demo waveforms in TalkToMe?
On Android 2.1, a high pass filter is applied to all TTS Engines including SVOX Classic. This was fixed in Android 2.2.
- Why does SVOX require these permissions?
- modify/delete USB storage and SD card
- internet access
- view network state
The voice data files are stored on the SD card to avoid filling up your internal memory. Internet access is used for the demo sentences in the free Engine and to access the Google license server for the paid voices. No personal data or input texts are being transferred from your device.
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